HUGS HANDCRAFT – PRIVACY POLICY
Effective Date: January 1, 2024
1. PURPOSE OF THIS POLICY
At Hugs Handcraft, we are committed to protecting your privacy when you use our website and related services. This Privacy Policy (“Policy”) explains how Hugs Handcraft collects, uses, stores, and shares your personal information when you use our website and any associated services (collectively, the “Service”). These Terms of Service (“Terms”) are incorporated into this Policy. “We,” “us,” and “our” refer to Hugs Handcraft LLC; “you” and “user” refer to individuals or entities using our Service.
Capitalized terms not otherwise defined in this Policy have the meanings given in the Terms. If you have any questions about this Policy or wish to request more information, please contact us at kvkk@hugs.style.
2. MINORS
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such data.
3. INFORMATION WE COLLECT
We collect personal information in order to operate effectively and provide the best possible experience. The information we collect includes:
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Personal identifiers: Name, email address, shipping address, phone number
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Payment information: Billing address, payment method (e.g., credit card details processed through a secure third-party provider)
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Technical data: IP address, browser type, device identifiers, access times
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Usage information: Pages visited, features used, time spent on the Service
We may also collect any other information you choose to provide voluntarily when communicating with us.
4. HOW WE USE YOUR INFORMATION
Your information may be used for the following purposes:
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To provide, operate, and maintain our Service
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To process transactions and send related information
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To manage your account and provide customer support
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To improve our website and services through analytics and feedback
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To send marketing communications, with your consent
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To detect, prevent, and address technical or security issues
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To comply with legal obligations and protect our rights
5. HOW WE SHARE YOUR INFORMATION
We do not sell your personal information. We may share your data in the following situations:
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With service providers: We may share data with third-party vendors who assist us with payment processing, hosting, delivery, analytics, etc. These vendors are bound by confidentiality and data protection obligations.
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As required by law: We may disclose information if required by applicable law, regulation, legal process, or governmental request.
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Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a successor entity.
6. DATA RETENTION
We retain personal information only as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law. When no longer needed, we securely delete or anonymize your data.
7. SECURITY
We use reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.
8. YOUR RIGHTS AND CHOICES
Depending on your location, you may have the following rights regarding your personal data:
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Access the personal information we hold about you
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Request correction or deletion of your data
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Object to or restrict processing
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Withdraw consent where applicable
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Lodge a complaint with a data protection authority
To exercise these rights, contact us at sayhello@hugs.style.
9. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to improve your experience, understand how our Service is used, and deliver personalized content. You can manage your cookie preferences through your browser settings.
10. THIRD-PARTY LINKS
Our website may contain links to third-party websites. This Policy does not apply to those external sites. We are not responsible for the content or privacy practices of third-party websites.
11. INTERNATIONAL TRANSFERS
If you are accessing the Service from outside Armenia or the country in which our servers are located, your information may be transferred across international borders. By using the Service, you consent to the transfer of your information to countries outside your own.
12. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the effective date or through other means. Continued use of our Service after such changes constitutes your consent to the revised Policy.
13. CONTACT US
If you have any questions or concerns regarding this Privacy Policy or how your personal data is handled, please contact us at: